Returns & Exchanges
We want you to be completely satisfied with your purchase; however, due to the intimate nature of our products, we offer a 30-day return policy on items that remain in their original, unopened packaging. Please ensure all security seals are intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the unused item in its original box with all tags and protective inserts included to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Inspection and Refund
Once our quality control team verifies the item is unopened and in original condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing