Frequently Asked Questions
Everything you need to know about our premium collection and services.
How is my order packaged for delivery?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes with no mention of the contents or our brand name on the exterior label.
What materials are used in your products?
Our products are crafted from high-grade medical TPE and premium silicone, ensuring a realistic feel, durability, and skin-safe hypoallergenic properties.
How long does shipping take?
Standard shipping typically takes 7-12 business days. Once your order is dispatched, you will receive a tracking number to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure cryptocurrency payments for enhanced buyer anonymity.
How do I maintain and clean my purchase?
We recommend cleaning with mild antibacterial soap and warm water after every use. Ensure the product is completely dry before applying renewal powder and storing in a cool, dry place.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns once the original hygiene seal has been broken. However, we offer full replacements for any items arriving with manufacturing defects.